Privacy Policy
Last Updated: June 19, 2026
Lunigo LLC (“Lunigo LLC,” “Lunigo,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, booking a stay, submitting a form, or communicating with us.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.
Information We Collect
We may collect the following types of information:
Information You Provide
When you interact with our website or services, you may provide:
Name
Email address
Phone number
Mailing address
Reservation details
Guest registration information
Government-issued identification (when required)
Emergency contact information
Information submitted through contact forms, waitlists, or inquiries
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type
Device information
Pages viewed
Referring website
Date and time of visits
Website usage and interaction data
This information helps us improve website performance and user experience.
How We Use Your Information
We may use your information to:
Process reservations and inquiries
Communicate about bookings and stays
Provide guest support
Verify guest identity when necessary
Send property information, check-in instructions, and stay-related communications
Improve our website and services
Respond to questions and requests
Send marketing communications when you have opted in
Comply with legal obligations
Marketing Communications
If you subscribe to our newsletter, waitlist, or other marketing communications, we may send updates, promotions, property announcements, and travel-related content.
You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Improve website functionality
Analyze website traffic
Understand visitor behavior
Enhance user experience
You may adjust your browser settings to disable cookies; however, some website features may not function properly.
Information Sharing
We do not sell your personal information.
We may share information with trusted third-party service providers that help us operate our business, including:
Property management software providers
Payment processors
Email marketing platforms
Website hosting providers
Identity verification providers
Analytics services
These providers are only permitted to use information as necessary to perform services on our behalf.
We may also disclose information when required by law, legal process, or to protect our rights, guests, properties, or business.
Reservation and Payment Information
Payment transactions may be processed by third-party payment providers. Lunigo does not store complete payment card information on its servers.
Please review the privacy policies of any payment processor used during booking.
Guest Verification
For certain reservations, particularly direct bookings, we may request additional information to verify identity, including:
Government-issued identification
Guest photographs
Contact information
Emergency contact details
This information is used solely for security, fraud prevention, property protection, and compliance purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.
While we take reasonable precautions, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
Your Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including:
Request access to your information
Request correction of inaccurate information
Request deletion of your information
Withdraw consent for marketing communications
To exercise these rights, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Your continued use of our website or services after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact:
Lunigo
Email: team@staylunigWebsite: https://staylunigo.com
By using our website, submitting information, or booking a stay, you acknowledge and agree to the terms of this Privacy Policy.